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Frequently Asked Questions
Everything you need to know about Crypto Oracle, subscriptions, and trading with AI-powered insights
General
QWhat is Crypto Oracle?
Crypto Oracle is an AI-powered trading analysis platform that provides market insights and trade ideas using Elliott Wave theory and advanced technical analysis. We help traders identify potential trading opportunities with clear entry points, stop-loss levels, and profit targets.
QHow does the Oracle work?
Our Oracle uses AI to analyze market conditions, identify Elliott Wave patterns, and generate trading ideas based on your preferences. It considers multiple factors including trend analysis, volatility, support/resistance levels, and market sentiment to provide actionable trade setups.
QWhat markets do you cover?
We currently focus on cryptocurrencies and stocks. You can set your asset preference in your account settings to receive ideas tailored to your preferred markets.
Subscription & Billing
QWhat subscription plans are available?
We offer three tiers: Free (market analysis and trade ideas), Premium ($9/month or $79/year - save 27%) with full entry/stop/target levels, and Pro ($19/month or $149/year - save 35%) which includes everything plus custom symbol analysis.
QCan I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your account page. Your access will continue until the end of your current billing period, and you won't be charged again.
QWhat payment methods do you accept?
We accept all major credit and debit cards through our secure payment processor Stripe. We do not store your payment information on our servers.
QDo you offer refunds?
Due to the nature of our service (immediate access to trading information), we generally do not offer refunds. However, if you experience technical issues or have special circumstances, please contact our support team.
QWill my subscription auto-renew?
Yes, subscriptions automatically renew at the end of each billing period. You can cancel anytime to prevent future charges.
Features & Usage
QHow often are new trading ideas published?
We publish new Oracle predictions regularly based on market conditions. Premium and Pro members receive real-time access to all new ideas as they are generated.
QCan I save trading ideas for later?
Yes! Premium and Pro members can save unlimited trading ideas to their account for easy reference and tracking.
QWhat is the Custom Symbol Analyzer?
Available exclusively for Pro members, the Symbol Analyzer allows you to request AI-powered analysis for any specific cryptocurrency or stock symbol. Get detailed entry points, stop-loss levels, and targets tailored to your chosen asset.
QWhat are trading lenses?
Trading lenses let you customize how aggressive or conservative you want your trade recommendations to be. Choose between Capital Protection (conservative), Balanced, or Growth Maximizer (aggressive) to match your risk tolerance.
QHow do I track my trade performance?
Premium and Pro members can save trading ideas and track their outcomes. We provide statistics on win rates, realized gains/losses, and overall performance metrics in your account dashboard.
Trading & Risk
QAre these guaranteed trading signals?
No. Our analysis and trade ideas are for informational and educational purposes only. They are not financial advice or guaranteed signals. All trading involves risk, and past performance does not guarantee future results.
QShould I risk my entire capital on these ideas?
Absolutely not. We strongly recommend proper risk management, including position sizing (typically 1-2% of capital per trade), using stop-losses, and never risking more than you can afford to lose.
QWhat if a trade idea doesn't work out?
Not all trades will be profitable - that's the nature of trading. We provide stop-loss levels to help limit potential losses. Always follow risk management principles and use stop-losses to protect your capital.
QDo you provide financial advice?
No. We provide educational analysis and market insights. We are not financial advisors, and nothing on our platform should be considered personalized investment advice. Always do your own research and consult with qualified financial professionals.
Technical & Support
QHow do I access my account?
You can log in using email (magic link) or Google authentication. Simply enter your email on the login page, and we'll send you a secure link to access your account.
QIs my data secure?
Yes. We use industry-standard encryption and security practices. We do not sell or share your personal information. See our Privacy Policy for detailed information.
QWhat if I have technical issues?
Contact our support team at support@finforesee.com. We typically respond within 24 hours on business days.
QCan I use this on mobile devices?
Yes! Our platform is fully responsive and works on all devices including smartphones and tablets.